Terms and Conditions
Terms for VeraSpace web and mobile accounts, agent tools, AI-assisted work, subscriptions, credits and property services.
Policy centre
VeraSpace policies
Policies for visitors, property agents, technicians and internal staff using VeraSpace websites, mobile workspaces, AI tools and paid services. Available in Bahasa Malaysia and English.
Privacy Policy
How VeraSpace handles personal data across websites, mobile workspaces, customer relationships, AI and connected services.
Account and Data Deletion
How visitors, agents, technicians and staff can request account closure or personal-data deletion, with retention explained.
Data Contribution and Analytics Policy
How property contributions, customer data scoped to each agent relationship, AI matching and aggregated analytics are handled.
Refund and Cancellation Policy
Refunds, subscription cancellation, disputed usage charges and credit restoration for 360° bookings.
Service Terms
Terms for agent tools, websites, AI-assisted workflows, mobile workspaces, 360° capture, processing and hosting.
Booking Policy
Appointment confirmation, property access, technician responsibilities, rescheduling and cancellation for 360° capture.
Payment Policy
Pricing, subscriptions, service credits, usage charges, payment methods and confirmation of VeraSpace orders.
Security Policy
Account, device and data safeguards for visitors, agents, technicians and staff using VeraSpace web and mobile services.